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At Nidonde, we believe in helping people create the homes of their lighting dreams.
✓ 60-DAYS-fRee return
✓ 7/24 hours Customer Service
✓ 3-8 business days shipping
Practice Areas
Thousands of designs. Infinite possibilities.
About Nidonde
As we celebrate Nidonde’s 15 anniversary, we remain committed to our founding principles of innovation, quality, and customer satisfaction. With an unwavering dedication to pushing the boundaries of lighting technology, we continue to illuminate the roads ahead and shape the future of mobility.
24/7 Support
Our dedicated support team is available around the clock to assist you.
Analytics and Reporting
Stay on top of your website’s performance with real-time analytics.
Our experts have brilliant ideas.
Our expert advice is always freely available online and in our stores, with more American Lighting Associates trained experts available for you than any other retailer.
Just ask, we’re always happy to help with a full range of services including virtual design consultations.
Richy Yu
QIJIA LLC Company
Nidonde Return Policy
60-Day Returns – Your Satisfaction is Guaranteed
We stand behind the products we sell. If for any reason you are not satisfied with a purchase, return it within 60 days of receiving it. Note that some conditions apply and not all products are eligible for return. Absolutely no returns will be accepted after 60 days; please inspect all products upon receipt. Read our full policy below, or use the page links to move to a specific section.
Returns of Online Purchases
To ensure that your return is processed accurately and promptly, please call us at (442) 295-7086 to obtain an RMA (Return Merchandise Authorization) and instructions on how to ship back to us. Returns made without an RMA will not be accepted.
Returning an Online Purchase to a Nidonde Store
When you contact us, please have your online order number and the store location you will be using to make your return. Replacement items may not be available at the store location and may have to be ordered at the store to fulfill your request.
Returning Online Purchases Made at Amazon and Other Marketplaces
If you purchased from us through Amazon, eBay, Walmart.com, Google Shopping, Target.com, or other maketplaces, please log into your marketplace account to initiate your return; all returns must be initiated through these websites. Purchases made through these marketplaces and storefronts cannot be returned to a Lamps Plus retail location.
Room of Choice and Unbox Special Delivery Orders
You have 10 days from the date of delivery to notify us that you would like to return these types of orders, which only available on orders shipped in the 48 contiguous US states.To ensure that your return is processed accurately and promptly, please call us first at (442) 295-7086
International Customers
Please note that all sales on international orders are final. The exception are orders be shipped to Canada, Puerto Rico, the US Virgin Islands, American Samoa, FPO, and APO addresses.